Why

Wolf Return helps companies – and steps in for market research agencies, and consultancies – to identify opportunities in good time to make important strategic decisions in a well-founded manner.

You are supported competently and comprehensively in the decision-making process and provided with exactly the information you need to be permanently successful in the market.

Because without market research, business decisions are based at best on the past behaviour of your clients and customers (and what about non-clients and customers?), and at worst on your own gut feeling.

With the help of the following methods we can achieve the desired goals:

• In-depth expert interviews
• Telephone interviews
• Face-to-face interviews
• Explorative expert discussions
• Group discussions

Market research makes important business decisions safer because:

• Client and customer interviews demonstrate closeness and deliver authentic results.

• Clients and customers take their time and come prepared for a personal meeting.

• Clients and customers appreciate and value you making the effort of giving them the opportunity to talk to a specialist face-to-face.

• Clients and customers are more inclined to divulge how satisfied they are with your products and services, talk about future plans, and additional information to an impartial third party. Since there is no one there to please, they tell the truth: good and bad.

• A profound face-to-face conversation uncovers many aspects of the strengths and weaknesses of your client relationship. 

• A series of face-to-face interviews will allow you to compare results, and identify not only individual strengths and weaknesses, but also overall performance delivery.